Getting Started on WOGAA¶

Introduction ¶

The Whole-of-Government Application Analytics (WOGAA) aims to help agencies uplift the standards of all Government's websites and digital services, including mobile applications, through a one-stop and instantaneous monitoring of how our government digital services are performing. This capability will help us use data to quickly identify gaps in digital services delivery and enhance the experience for citizens and businesses.

Visit our page at wogaa.sg to sign up for an account!

You would need a .gov.sg email address to sign up for an account with WOGAA.

Purpose of this document¶

This documentation describes the implementation of WOGAA solution onto your applications.

For more information on WOGAA functionality, please visit

• WOGAA Official Website
• WOGAA FAQ

Contact Us ¶

Reach out to us at support@wogaa.gov.sg for any questions, suggestions or more :)

Latest Updates¶

17 Apr 2023¶

• Added Step 6 in Register Informational Service for whitelisting Pingdom IP.

28 Mar 2023¶

• Updated with steps to register a Non-Gov Informational Service.

22 Jun 2022¶

• Updated CSP rules for web implementation to remove Adobe Analytics and unsafe directives
• Web Implementation - Setup Guide - Information Service Implementation - Prod
• Web Implementation - Setup Guide - Information Service Implementation - Test Env

28 Apr 2022¶

• Updated Xamarin mobile tracker library version and implementation guide

4 Apr 2022¶

• Added Transactional Service Custom TransactionId implementation guide

22 Feb 2022¶

• Reorganised the content of WOGAA Docs
• Included step by step guide on registering your Digital Service on WOGAA.sg (look under getting started)
• Seperated implementation guide into bite size pages
• Updated redirection of URL should you be visiting the old pages
• Release Wogaa Mobile Tracker 2.1.2
• Upgrade Flutter mobile tracker to 2.0.0

12 October 2021¶

• Release Wogaa Mobile Tracker 2.0.0
• Upgraded Snowplow mobile tracker to 2.2.0
• Android support for AndroidX and remove deprecated Android UI android.support.*

4 October 2021¶

• Updated support email

29 April 2021¶

• Release Wogaa Mobile Tracker 1.4.1
• Fix iOS compile error with Xcode 12.5 Swift application

20 April 2021¶

• Added Mobile Tracker Flutter Installation Guide

14 April 2021¶

• Update on Web Analytics - Implementation and Verification for Informational Service (IS)
• Automate IS Verification Process

7 April 2021¶

• Release Wogaa Mobile Tracker 1.4.0
• Disabled iOS OpenIDFA feature causing iOS app rejected on AppStore scan.

6 April 2021¶

• Added Mobile Tracker Cordova Installation Guide

1 March 2021¶

• Release Wogaa Mobile Tracker 1.3.1
• Fixed Android crash before Tracker initialises

19 January 2021¶

• Added Sentiment Staging Verification Guide

18 January 2021¶

• Release Wogaa Mobile Tracker 1.3.0
• Upgraded iOS Snowplow Tracker to 1.6.1
  • Fixed mobile app crash tracking
  • Fixed screen name capture
• Upgraded Android Snowplow Tracker to 1.7.1
• Updated custom screen tracking implemention

28 December 2020¶

• Updated Sentiments Onboarding Implementation Flows
• Sentiments - Implementation
  • Enabling Sentiments for your IS
  • Enabling Sentiments for your TS
  • Testing Sentiments on Non-Prod Environments
  • Customising your Sentiments Widget? [New]
• Added Mobile Analytics Xamarin Installation Guide

11 August 2020¶

• Added sub-section under Web Analytics > Transactional Service Guides: Types of Transactional Service Implementation Scenarios
• Updated examples and FAQs in Transactional Service Guide > Implement and Verify Code

30 July 2020¶

• Added transaction service verifier.
• Fixed mobile event verifier widget and documentation.

29 June 2020¶

• Added sub-section under Sentiments: Sentiments Behavioral Flows

16 June 2020¶

• Added WOGAA Transactional Service manual verification using Snowplow extension
• Added WOGAA Transactional Service auto verification

15 June 2020¶

• Release Mobile Tracker 1.2.0
• Updated iOS mobile tracker to support XCFramework
• Upgraded Android Snowplow Tracker to 1.2.1

23 Apr 2020¶

• WOGAA Mobile Trackers version 1.1.5 release
• Added iOS Swift 5.2 support

20 Apr 2020¶

• Updated Sentiments Onboarding Implementation
• Sentiments - Implementation

14 Apr 2020¶

• Updated CSP rules for web implementation to remove unsafe directives
• Web Analytics - Implement and Verify Code
• Added Mobile Tracker iOS support information

17 Mar 2020¶

• Restructured contents for Web Analytics for Informational Service Guides
• Updated on the Verification Steps - Adobe Debugger screenshot is optional
• Added Basic Troubleshooting - Verification is not working

27 Dec 2019¶

• Reorganized contents for Web Analytics for (Beta) Snowplow Web Guides
• Reorganized contents for Mobile Analytics
• Compiled guides for setting up mobile trackers under Installation Guides
• Added Custom Screenview tracking guide for Mobile Analytics

10 Oct 2019¶

• Added implementation guide for Web Analytics
• Added implementation guide for Web Analytics (Snowplow Beta)
• Added WOGAA Sentiments

30 Sep 2019¶

• Added implementation guide for Mobile Analytics
• Added data glossary for Mobile