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Transactional Service Verification

Part 1 : Verification Using Snowplow Chrome Extension

This verification applies to both Test environment and Production Environment

Once you have implemented the TS tracking code, you will need the Chrome extension Snowplow Chrome Extension to verify if both events are being sent.

  1. Install Snowplow Chrome Extension
  2. On Chrome, navigate to the website with the base code installed.
  3. Right-click on the page and click Inspect
  4. Inside the Inspect console, click on the Snowplow Tab,
  5. Refresh the page where the base code is installed and see that Structured Event: transactionalService event is populated.

    • Note:
      • Event action is either start or complete
      • Depending on your code implementation, start event and complete event could be in different locations on your site.
  6. Navigate using your browser to where the startTransactionalService is implemented. Select on the Structured Event: transactionalService events as shown below, and you should see an Event Action - start

  7. Navigate using your browser to where the completeTransactionalService is implemented. Select on the Structured Event: transactionalService events as shown below, and you should see an Event Action - complete

In this case, you may only see one event at a time. Navigate to the page where you installed code, and verify both events are triggered in their respective page.

 * For Test environment:
    * APP name is `wogaa<websitename>staging`
    * Collector address is `snowplow.dcube.cloud`

* For Production environment:
    * APP name is `wogaa<websitename>prod`
    * Collector address is `snowplow-web.wogaa.sg`

Part 2: Verify if Wogaa server is receiving both events

This applies to Production environment only

The verification of Transactional Service on the server side is done automatically, however to be considered as verified, both startTransactionalService and completeTransactionalService events must be captured by our backend server.

It may take up to 24 hours for the verification. Once verified, we send out an email notification to Officer In Charge (OIC) for the Transactional Service. Please let us know if there is any issues with regards to this via support@wogaa.gov.sg


Next: Implementation to TS site